You can return your purchase for any reason within 30 days (of purchase date) for a CREDIT NOTE (not including any shipping costs). Just return it to the below address in its original/new condition with:

Hills & West Returns
140A Goodlet Street
Surry Hills NSW 2010 Australia
+61 415166673 |

Please include your order number and name.

Credit Notes

We’ll process the credit note within 3-5 business days of the item being received via email.

Shipping Fees

Please note that any shipping fees you’ve paid aren’t refundable i.e shipping costs incurred on the original order (if it wasn’t free shipping), as well as the shipping cost to return the item.

We want to make it as easy as possible so please don’t hesitate to contact us should you have any questions!

Thanks from the Hills & West team